I’ve posted this elsewhere, but i want my own place for it. I wrote the following on Origin’s FB page:
I want to know why, when I submitted my payment for The Sims 3: Seasons, you sent me an email saying my order had been processed, but you DID NOT pay yourselves??? WHY?
The whole point of pre-ordering, for me, isn’t so much getting the bonus stuff, it’s being able to buy the game WHILE I HAVE MONEY!
I’ve been anticipating this for nearly a month now, knowing I didn’t have to worry because the game was already purchased, only to find it wasn’t.
I’ve never had this problem before. When I pre-ordered Supernatural, the money was taken within 48 hours, and about 30 minutes into the release date I was downloading. An hour later, I was playing, happier than a clam in mud.
This time, heartache! Highly disappointed.
Many of us pay with prepaid cards for security reasons; you can’t place a hold on those the way you can with a debit card, and these aren’t credit cards against which you can pay yourself later, either.
Do it right.”
Thing is, I can’t get it this week either, on payday, because I had plans for the measly little paycheck I’m anticipating. Really rather furious.
That is all.